Welcome to the IT Support Portal. Find solutions, submit requests, and track your tickets all in one place.

Axon/Evidence.com

Assistance for Axon or Evidence.com related issues.

Operating Axon Interview Rooms - SWORN CIB ONLY
Steps to begin & end recording using the Axon Interview tablet: 1. Tap the screen to wake the tablet. 2. Enter your LCSO ID # in the username fi...
Tue, Feb 11, 2025 13:59
Pairing Body Worn Camera
Pairing Body Worn Camera (BWC) This guide provides step-by-step instructions to pair your Body Worn Camera (BWC) with various Axon applications used withi...
Wed, Sep 30, 2026 11:06
Unpairing Body Worn Camera
Unpair Body Worn Camera (BWC) This guide provides step-by-step instructions to unpair your Body Worn Camera (BWC) with various Axon applications used with...
Mon, Sep 28, 2026 14:49
Axon Evidence - Evidence Sharing Inside the Agency
How to share My Evidence – Inside the Agency Log into Axon Evidence Locate the Evidence you wish to share. Select the evidence by checki...
Wed, May 21, 2025 11:38
ALPR_General Knowledge
General Knowledge – ALPR   To Mark Hit When a license plate recognition alert (hit) is triggered, users have four options within Fleet Dash...
Thu, May 15, 2025 10:09
Fleet 3_General Knowledge & Best Practices
Purpose This article provides general information and best practices for Fleet 3 camera systems, Body Worn Camera (BWC) pairing, and video assignment beha...
Mon, May 18, 2026 7:59
Archived Evidence Tag in Axon Evidence
What is archived evidence? Axon Evidence automatically archives evidence that has not been accessed for 6 months.    Archive...
Thu, Jun 26, 2025 9:54
Supervisors_Assigning Body Worn Camera
Supervisors_Assign Body Worn Camera Only Supervisors (Corporal and above) or the Axon Administrator are authorized to perform this task. When assi...
Wed, Sep 30, 2026 10:36
Supervisors_Axon Phone Applications
Axon phone apps for Supervisors Please verify the following Axon Applications on your Agency issued cell phone: For instructions on how to download each...
Tue, Sep 29, 2026 15:19
AB4 - Diagram
   Front View 1. Watch Me Request 2. P2 button (AI Assistant) 3. Volume Up 4. Select 5. Volume Down 6. Power 7. Microphone (4) 8. Even...
Wed, Oct 7, 2026 13:47