Axon/Evidence.com
Assistance for Axon or Evidence.com related issues.
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Description
Battery Capacity
Battery Charging
High Temperature. battery not charging. W...
Thu, Jun 26, 2025 15:43
AB4 - Stealth Mode
Stealth Mode disables all LEDs, audio prompts (sounds), and haptic feedback (vibrations) on the AB4 device. This feature is ideal for...
Wed, Jul 16, 2025 11:39
Camera Mode Definitions
Ready (Buffering) –
The camera is powered on and continuously capturing video in a temporary buffer. This mode enables pre...
Wed, Apr 29, 2026 13:48
Mute Audio Recording
Static Mute is enabled for the Agency. This means the operator MUST manually mute and unmute the camera's microphone as needed....
Wed, Jul 16, 2025 11:40
Purpose
This article explains how to configure Focus Mode on iPhones to support uninterrupted recording sessions while using Axon applications.
Fo...
Mon, Sep 28, 2026 14:48
Follow the steps below to upload Verkada archived camera footage into Axon Evidence
1. Log in to Axon Evidence
Open...
Wed, Apr 29, 2026 13:03
Purpose
This document provides step-by-step instructions for creating an Individual Community Request using the Axon mobile application. An I...
Tue, Sep 29, 2026 10:53
Resend a Individual Community Request
At the time of publication, the Axon application does not support resending a Community Request. To resend a r...
Tue, Sep 29, 2026 10:53
The redesigned search experience in Axon Evidence makes it easier to quickly locate and refine digital evidence using a combination of search and filtering ...
Wed, Sep 30, 2026 10:33
You can update metadata such as ID or Category for single or multiple evidence files.
Update a Single Video – ID
Locate the evidence item.
Click...
Tue, May 19, 2026 9:51