Self-Service Helpdesk Portal
Directions on how to use this portal.
If you are an LCSO employee, you do NOT have to create an additional account to submit tickets or use this helpdesk portal.
When you see a log in scre...
Thu, Feb 11, 2021 16:31
Task: How to reach IT On-Call in the event of an issue that requires immediate fixing (issues that prevent you from performing your duties.)
Please no...
Fri, Apr 21, 2023 14:40
There are different paths depending on the browser you are using.
Chrome
FireFox
Edge
For the browser you are using, you will be adding the ...
Tue, Mar 21, 2023 14:52
Step 1: Press Ctrl + Alt + Delete keys at the same time. This brings up the Task Manager.
Step 2: Click on Change a Password. The Change a Password sc...
Mon, Apr 3, 2023 16:05
How to: Open/view your paystub.
Step 1: Locate the email sent to you by payroll@lakecountyfl.gov
Step 2: Double click the attachment in the email (it wi...
Thu, May 18, 2023 7:08
How To: Recreate a Printer with Different Settings
Once you complete the following steps, you have an additional printer that you will be able to select...
Wed, Aug 16, 2023 9:43
How To: Change Password for Spillman
Task: Changing Spillman password.
Instructions:
Launch Flex aka Big Spillman
In the command line type &quo...
Thu, Dec 7, 2023 13:20
Task: You've just changed your Windows password and now need to log back into the Wi-Fi with your new password. Instructions:
Once logged into...
Thu, Dec 7, 2023 13:23
After you've changed your Windows password, please go to the Outlook App on your Agency cellphone & take the following steps:
Step 1: Click th...
Thu, Dec 7, 2023 13:30