Task: Issue a user a hardware token for Duo.
Steps:
- Get a Hardware Token.
- In the Duo Admin Portal, Go to the User requesting it.
- Scroll down to "Add Hardware Token" and Click into it.
- In the field, type the serial number of the token.
- Once it found the correct token, Click "Attach".
- In AD make sure the user has the "secDuoTokenUser" permission.
- Run an "AD Sync".
- Run a directory sync in Duo.
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Once issued please make sure to create a Duo Token Request in fresh service and assign the correct Duo Token as the Asset to the user.
Here's the "How To: Sync Duo Users in Duo.com".