Issue: Documents/Files are not opening in XJail


Take the steps below to resolve the issue:

Step 1: In the windows search bar, search Default and open Default Apps. It should take you to the page below.

 


Step 2: Under Set a default for a file type or link type, type .tif > click the small square with the arrow icon > select Windows Photo Viewer > click Set default. (steps shown below)

 


Step 3: Under Set a default for a file type or link type, type .tiff and repeat the steps above.

Step 4: Close and reopen XJail to see if it worked.

If it did not resolve the issue, please call the helpdesk. 352-343-9512


Original Author: Domenick Ranfone